Contacts

Clienti Business

Customer Service - Clienti business

Orari: Da Lunedì a Venerdì dalle 9 alle 13 e dalle 14 alle 18

E-mail: ufficioclienti@metaenergia.it  

Numero Verde: 800 922 233

Per chiamate da cellulare/estero:  06/88843291

Fax: 06/88843225

Clienti domestici

Customer Service - Clienti domestici

Orari: Da Lunedì a Venerdì dalle 9 alle 13 e dalle 14 alle 18

E-mail: servizioclienti@metanewpower.it

Numero Verde: 800 908 999

Per chiamate da cellulare/estero: 06/88843281

Fax: 06/88843220

Clienti Corporate

Customer Service Corporate

Orari: Da Lunedì a Venerdì dalle 9 alle 13 e dalle 14 alle 18

Per chiamate da cellulare/estero: 06/88843232

E-mail: clienticorporate@metaenergia.it

Fax: 06/88843223

Comunicazioni

Comunicazione e Ufficio Stampa

Indirizzo e-mail: comunicazione@metaenergia.it

Ph: 06/42011761

 

Per tutte le altre informazioni

Indirizzo e-mail: info@metaenergia.it

 

ROME

Legal head office and Management offices: Via Barberini, 86 - 00187

 

MILAN

Representative office: Via Fratelli Gabba, 1A - 20123

 

Commercial office: Via Rubens, 3 - 20148

 

 

Certified mail

Information on the communication standards required by the Authority
With Resolution no. 294/06, the Authority for Electricity and Gas established the obligation, for all operators active in the natural gas market, to activate a certified electronic mail system for the correct management of information exchanges between the various subjects.
Metaenergia Spa has taken steps to activate the requested communication system within the set terms;

The contact details to which documents and communications may be sent are the following:

METAENERGIA SpA
Via Barberini 86 – 00187 Roma

Fax: 06 42011568

Certified email address Metaenergia customer complaintssc.metaenergia@pec.it 

Certified email address Meta Newpower customer complaints: sc.metanewpower@pec.it

Certified e-mail address for forwarding Contractual terminations (retail/corporate, luce&gas)recessi.metaenergia@pec.it

Certified e-mail address natural gas transportation: utg.metaenergia@pec.it
Certified e-mail address natural gas dispatching and supply: opgas.metaenergia@pec.it